FAQ

------First Register via clicking on the Register button at the top of the main page. ---------------You will create an account -------------We only require a user name, email address, you enter your own password to save to log in later on. --------------------Our system will send out a confirmation link to your email for you to click to ACTIVATE your account, which is then ready for purchase ----------- Choose a film, click on Buy or Add to Cart to add more films, your shopping cart can be viewed from link on upper right side of page then proceed through the checkout process and fill in the required information for the Secure Payment Processor to complete your credit card payment. --------After successful purchase, Click on Purchase(s) to start watching your Film or log out and later on log back in to watch, your license(s) will be in your Account under Purchase(s)

All you need is to have a fast and steady internet connection. The streaming videos play from the Browser of your Mac operating system or Windows operating system or iOS system (iPad and iPhones) and Android operating system (tablets and phones)

You just need to log into your Account to find any of your previously purchased Films, should there be a need to reset the links for some reason, simply use the Contact form and tell us what film, approximately what date you had purchased and any details of errors incurred so we can re set your links for you.

To recover your password, enter your email address and click on the link to recover your password

At this time, our films are Only Streaming which you view from the browser of your operating system.

Full HD resolution (1800 kbps) (Buy) has unlimited viewing access with unlimited viewing (streams). Standard resolution (800 kbps) (Rental) is limited viewing access for 24 hours with 2 views (streams)

In addition to the terms within our AUP link on bottom of main page of website outlining terms of use, please NOTE: any sharing of your account, password, and or uploading or file sharing in whole or part of any of our films is considered a copyright violation, is in direct violation with the usage of our website and will result in permanent suspension, removal of any and all paid content and reporting to all payment processors violation lists for likely subsequent suspension to other sites. Please click on the AUP link on bottom of main page to read the Terms of Use, this is considered agreed to upon purchase

We care about your privacy and do not share your details with other non related third parties. Our policy on privacy and cookies are below: PRIVACY STATEMENT Your privacy is important to BoundheatAfterDark.com. (further: BhAD) This privacy statement provides information about the personal information that BhAD collects, and the ways in which BhAD uses that personal information that may be related also to boundheat.com. This document is also related to our Acceptable Use Policy on our website ( see the AUP link on the website) Personal information collection BhAD may collect and use the following kinds of personal information: information about your use of this website (including purchases) information that you provide using for the purpose of registering with the website (including user name, email) information about transactions carried out over this website (including films purchased] any other information that you send to BhAD that may be shared with Boundheat.com we do not share your information with third parties or give your email address to any other third parties (boundheat.com as our parent site is exception and of course to whichever secure payment processor you might choose on the site to complete your purchase securely Using personal information BhAD may use your personal information to: administer this website personalize the website for you enable your access to and use of the website services; including boundheat.com send to you products that you purchase; or if part of a special cross promotion or give away, may include boundheat.com supply to you services that you purchase collect payments completed through use of one of the secure payment processors chosen by you to complete transactions send you marketing communications if you opted in to receive such and may share only with our parent/sister site boundheat.com for purposes of enabling you to secure special sales and information related to one or both sites Where BhAD discloses your personal information to its agents or sub-contractors (which may include our parent company boundheat.com for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, BhAD may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. Securing your data BhAD will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. BhAD will store only the personal information you provide as in examples above, user name, email address Information relating to electronic transactions entered into via this website will be protected by encryption technology Updating information Please let us know if the personal information that we hold about you needs to be corrected or updated. Cookies Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 1 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use only session cookies The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: (a) we use a session cookie to recognise a computer when a user visits our website OR track users as they navigate the website OR enable the use of a shopping cart on the website OR [improve the website's usability OR administer the website OR prevent fraud and improve the security of the website OR personalise the website for each user OR target advertisements which may be of particular interest to specific users OR validate authenticated users sessions OR facilitate the use of our website search engine. Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; (b) in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and (c) in Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. You can delete cookies already stored on your computer; for example: (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11); (b) in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and (c) in Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data". Deleting cookies will have a negative impact on the usability of many websites. Cross-border data transfers Information that BhAD collects may be stored and processed in and transferred between any of the countries in which Epoch operates to enable the use of the information in accordance with this privacy policy. You agree to such cross-border transfers of personal information. Updating this statement BhAD may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes. Other websites This website may contain links to other websites. BhAD is not responsible for the privacy policies or practices of any third party. Contact BhAD If you have any questions about this privacy policy or BhAD treatment of your personal information, please write: by email via our Contact form or by post to our address shown in about us, contact us links Credit This document was partially created using a Contractology template available at http://www.freenetlaw.com. This document was partially produced and published by SEQ Legal LLP

When logging in, click Forgot password, Make sure you enter the email address registered A new password is sent to your registered email. Copy the new password sent to you, paste it to log in. To set a new password, click Profile button on upper menu headers Enter the current password, and then a new one

We have Discounts available for multiple orders. The discounts vary and we always have Discounts available when you buy more then 2 films in a single order, check our News Discounts section for what is current and be sure to Act Quickly when there are Flash Discounts (here today, gone tomorrow) to snag that even better deal before it goes!!

With registration, our system sends out automatically an email to the address entered for your registration, with a Verification link. It is necessary to click that verification link to verify that the email is functional in order to Activate the Account. If you did not receive this verification email, please check your Spam or Bulk Mailbox in case your mail server settings did not deliver it into your Inbox. If you cannot find the Verification email, please contact us. Be sure to always check your bulk, spam, junk mail folders for replies in the case that your email server settings fails to deliver our email to your Inbox.

Each Season has several episodes which represents the complete story arc, each episode is separately priced and approximately 30 minutes in length.

You need to first make sure your Email is Verified and therefore your Account is Active. And you need to check your Spam, Bulk, Junk Mail Folders in case your mail server settings failed to deliver our email reply to your Inbox. It could also be possible that your email address entered contained a typo and is undeliverable. Send enquiries to office@boundheatafterdark.com